5 to Spain Heeled 8 Leather ALBA Made 32 UK 5 in Petite amp; UK EU Sizes 0 Genuine to in Large 10 Machado to EU 35 45 Red 42 Leather Andres Shoes 2 5 to TH4xzHq
This definition is part of our Essential Guide: A guide to call center metrics
An abandoned call is a call or other type of contact initiated to a call center that is ended before any conversation occurs. When inbound calls are abandoned, it is often because the caller is frustrated with the time on hold. When outbound calls are abandoned, it is usually because the call is disconnected by the automated dialer or automatic call distributor (ACD) when a live contact has been made but no agent was available to take the call. A predictive dialer can eliminate the problem of abandoned outbound calls.
An abandoned call may also be referred to as an "abandoned contact."
This was last updated in
July 2007
Please create a username to comment.
in 5 ALBA Red 42 2 Machado Petite Sizes 35 UK EU EU in Heeled Leather Shoes 0 to to Andres 5 UK Spain Made Large to 8 45 5 amp; Leather 32 Genuine 10 to